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FAQs

FAQs

Frequently Asked Questions

Cells

How do you store cells?

The cells are stored in the vapor phase of liquid nitrogen tanks.

How do you ship cells?

ALSTEM’s cryopreserved cell products are delivered to your destination in dry ice, and Cryoport liquid nitrogen shipping solution is also available upon your request which is more expensive.

Do you authenticate cells?

We do not authenticate the cells in house; however, we can send the cells to ATCC for authentication if requested.

Do you check for mycoplasma contamination? If so, how?

Yes, all cell lines we generated were tested by our MycoDect™ mycoplasma detection kit (Catalog No. MD050). We promise that all of ALSTEM's cell lines are mycoplasma-free.

How long the cells should be frozen at a time, i.e. is it better to freeze them for just a few months or can they be frozen for 10 years at a time without any problems?

If the cells were stored in the gas phase in nitrogen containers, they can be frozen for several years at a time without any problems.

iPS Cells

Do you have iPSC licenses?

Yes, we licensed the technology from iPS Academia Japan, Inc. This licensing agreement enables us to develop, manufacture, and distribute cell products using iPSC technology.

For the iPS cells, have you done the karyotyping? Have you tested chromosomal aberrations? If so, how do you perform karyotyping? How do you test chromosomal aberrations?

Yes, karyotyping has been performed on most of our iPS cell lines. Currently, we do not provide karyotyping services. Our reliable partners conducted chromosome related assays.

For how many passages do you guarantee the pluripotency maintenance?

We won't guarantee passages you have; however, we have passaged our lines for additional 15 passages without losing pluripotency.

Human: #hNSC11

Are the Human Neural Stem Cell Line (#hNSC11) derived from adult or fetal sources?

They are differentiated from neonatal foreskin fibroblast derived human iPSC line. It is from fetal sources.

From which tissue were the Human Neural Stem Cell Lines (#hNSC11) derived?

The cell lines are derived from human fibroblasts.

Were episomal vectors used to generate the iPSCs?

Yes. We used our episomal iPSC reprogramming kit (Catalog no. RF202).

How do you generate iPSCs? How do you select and confirm the cells? Which cell types and what species have you successfully worked on?

IPSCs could be generated by our episomal or retroviral reprogramming methods, depending on the customer’s request. Please check our website or contact us for more details. ESC-like colonies will be picked by morphology and will be confirmed by immunostaining of multiple pluripotency markers (e.g., OCT4). So far, iPSC was successfully generated from PBMC, fibroblast, dental pulp stem cell, etc., with species of human and mouse.

Which strain of mice iPS02M is derived from?

This mouse iPS cell line is derived from male C57BL/6 mouse embryonic fibroblasts (MEFs).

How is iPSC generated?

To generate iPSCs, we transfected these cells with the episomal vectors containing Yamanaka reprogramming factors (OCT4, SOX2, LIN28, KLF4, and L-MYC) using electroporation. We followed the protocol from Yamanaka’s paper as follows.

Okita K, Matsumara Y, Sato Y, et al. A more efficient method to generate integration free human iPS cells. Nature Methods 8, 409-412, 2011.

What are the primers’ sequences you used to confirm the genotype of cell lines APOE-ε2, cat# iPS46; APOE-ε3, cat# iPS26; APOE-ε4, cat# iPS16?

APOE PCR primer set

APOE Primer-F:
GAACTGAGGTGAGTGTCCCCAT

APOE Primer-R:
GCTCGAACCAGCTCTTGAGG

~1205bp
Tm = 65.5°C; 1min,30 sec extension
Thermopol Buffer, (+)DMSO, Taq enzyme

APOE sequence primer
GGCCTACAAATCGGAACTGGA

We used PCR primer to amplify the target region and sequence primer to sequence the amplicon.

What is the iPS cell lines characterization?

Our iPS11, iPS15, iPS16 and iPS18 lines are derived from different donors. The characterization information for these cell lines is listed in the table below:

Cell Line Cat# ALP pluripotency markers karyotype EB teratoma
iPS11 + + + - -*
iPS15 + + + - -*
iPS16 + + + + +
iPS18 + + + + +

+: data available

-: data not available

*: We differentiated the cells to neurons and cardiomyocytes successfully

What is the ideal puromycin concentration for selection in downstream experiments for human iPSC lines, such as iP11NA?

250-500 ng/ml

Immortalization Kit

If the customer wants to use both CILV01 and CILV02 to one same cell line, is the protocol same?

Yes, it is same.

SV40 T Antigen Cell Immortalization Kit: catalog #CILV01

For SV40 T Antigen Cell Immortalization Kit, is the virus replication-incompetent? If so, how do you recommend we confirm that there is no virus present in the cell cultures?

Yes, it is HIV-based, self-inactivated, replication incompetent third generation lentivirus. Any lentiviral titration kit could be used for detection of the virus presentation. Contact us for more details.

Does the SV40 T Antigen get integrated into the host genome? What else gets integrated along with it?

Yes, SV40 T antigen does, as well as the puromycin resistance gene.

Aside from going out to 30+ passages to confirm the cells are immortalized, how can we confirm that the procedure was successful?

Based on our experience, it would be hard to confirm that.

We are using fibroblasts. How much puromycin is recommended for selection in fibroblasts?

We recommend that the final concentration of puromycin will be 0.5-1 ug/ml.

We are part of a government contractor doing work for NIH investigators. Does this qualify for the non-profit price for this product?

Yes. We do offer discounts for non-profit organizations.

hTERT Cell Immortalization Kit

Do you have a recommended concentration of puromycin to add for optimal results for hTERT Cell Immortalization Kit?

The optimal concentration of puromycin varies among different types of cells, eg. 0.5-1 ug/ml for fibroblasts, 1-2 ug/ml for HEK293 cells, 10 ug /ml for CHO. If you are not sure about the concentration, you may test the kill curve for the cells using different puromycin concentration from 0.1 – 10 ug/ml.

hTERT CILV02

What promoter drives the hTERT and selection marker in your virus vector?

hTERT is driven by CMV promoter and puro/neo by EF1a.

What MOI do you use? How many copies of hTERT gene will be inserted?

We usually use MOI of 5, which in turn 1-3 copies will be inserted into most of the cells.

Could you please provide more information on the retrovirus that is produced (i.e., is it VSV-g pseudotyped, what type of retrovirus gag/pol is used, etc.)?

The retrovirus we produced is VSV-G pseudotyped and the retroviral gag/pol is in a separate plasmid and driven by CMV promoter. Upon your request, we can also provide ectropic pseudotyped retrovirus.

Which generation of the lentiviral particles are in hTERT Cell Immortalization Kit, what was the packaging system used?

For hTERT Cell Immortalization Kit, Cat# CILV02, it is on a third-generation expression vector and we packaged with a third generation mix

Services

For your cell immortalization services, which method do you use? What are the differences between different methods? Pros and Cons?

We usually generate an immortalized cell line by overexpressed gene SV40 T antigen or hTERT. For more details, please contact us. ALSTEM scientists are happy to provide a free consultation.

Virus packaging services: What are the differences between the 2nd and 3rd generation?

Briefly, the 2nd generation uses two plasmids system, while the 3rd generation uses three plasmids system, which is safer. Please check our website for more information.

How do we store our virus?

Qe resuspend in DMEM so that they will be capable for in vivo applications. We can also use other resuspension options upon request.

Would it be possible to provide 20 x 5 µl aliquots of viral particles for 100 µl volumes, instead of 5 x 20 µl aliquots?

Yes, we can provide 20 x 5 µl aliquots of viral particles for 100 µl volumes. Please put a note in the PO (note: we will charge additional for such aliquoting).

We are planning to reprogram fibroblasts or PBMCs into iPSCs. Could you please share the protocol for the iPSC Reprogramming Kit (RF101) specifically for PBMC reprogramming?

We use episomal vectors to reprogram PBMCs and don’t have direct experience using the retroviral method with PBMCs. In case helpful I’ve attached a good reference for the episomal method on PBMCs.

In theory, using the retroviral vectors should be easier as the delivery of transgenes is more consistent than with electroporation. We recommend referring to the literature for additional perspectives such as the paper below:

Febbraro F, Chen M, Denham M. Generation of Human iPSCs by Episomal Reprogramming of Skin Fibroblasts and Peripheral Blood Mononuclear Cells. Methods Mol Biol. 2021;2239:135-151. doi: 10.1007/978-1-0716-1084-8_9. PMID: 33226617.

Services

For your transfection reagent, which cell types have you tried? What are the transfection conditions?

It works well in HEK293 cells and would be efficient for other cell lines. Transfection conditions should be optimized for each cell type.

Is this NanoFect Transfection reagent work for suspension cell (such and B lymphocytes and T lymphocytes) transfection and primary cell transfection?

NanoFect does not work for suspension and most of the primary cells. The best choice for primary cells is electroporation.

Does Nanofect work to transfect siRNAs into human established cell lines?

NanoFect only works for some common cell lines, such as HEK293 cells. If you are not sure what cell lines you are going to transfect, NanoFect may work efficiently.

What cell lines can Nanofect work?

NanoFect only works for some common cell lines, such as HEK293 cells.

Does your kit only detect 8 species of mycoplasma? What is the advantages of your kit compared to other company's kits that can detect 60 or more strains?

This kit enables the detection of a broad range of mollicutes, including Acholeplasma laidlawii, Mycoplasma arginini, M. fermentans, M. hyorhinis, M. orale, M. pneumoniae, Mycoplasma gallisepticum, Mycoplasma synoviae, and Spiroplasma citri—species that highly occurred during cell culture.

While some kits may detect a larger number of strains, they often sacrifice sensitivity. Our kit focuses on the most prevalent species and provides reliable, cost-effective detection, making it an excellent option for routine use.

If I plan to collect virus twice (e.g., at 48 h and 72 h), do I need to add ViralBoost™ again if I change or add fresh medium before the second collection? Or is adding it once (24 h post-transfection) enough?

Yes, you should add ViralBoost again to keep the virus packaging process running at highest yield for the second collection.

What could be the reason for the cell shrinkage after adding VB100?

If you’re not using VSV-G as an envelope protein, it may make sense as VB100 may slowdown the cell proliferation. If VSV-G is used, you should observe more fusion cells rather than cell shrinkage.

Do you know if virus frozen in your virus freezing medium can be injected into animals? I am doing a systemic injection into neonatal mice through their temporal vein.

It should not be used in virus aliquots intended for in vivo applications. However limited use in nude, NSG, or NOG mice would be ok.

We are developing an in vivo cell therapy. We use your solution to precipitate virus. Do you know if, after resuspension, the virus is safe for mouse injection?

The residual solution would not be safe for in vivo use, so you should switch to ultracentrifugation for these preps.

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